How to contact LeagueX.

What this guide covers

The how to contact leaguex section is part of our editorial reference. We publish it because the questions come up in search, in support, and in our inbox. The content below is verified against the platform’s own T&C, the public company filings, and the support team’s published workflow. If a figure or step changes, we log the change at the bottom of the guide.

The short version

LeagueX is a fantasy cricket editorial desk and platform. We cover the format in plain language, with verified data and an honest read of what the platform does and does not promise. The contact section is a single piece of that coverage.

The detailed version

Real-money fantasy cricket in India is regulated state by state. Most states permit it for verified 18+ users; a small number restrict or have evolving rules. The legal reading is on the is LeagueX legal page. The state list is also linked from the footer of every page on this site.

Withdrawals require KYC: mobile verification, PAN, and a UPI handle or bank account. The full walkthrough, including the rare cases where a payout stalls, is on the withdrawal page. The tax side is covered in the winners and contact pages.

If you are reading this because a friend shared a code, the referral flow is on the referral code page. If you are reading this because you want to know what the welcome offer is, the bonus code page lists the current offers and the rollover math.

What we will and will not promise

We will not promise you a winning team. We will not run a "guaranteed profit" line. We will not invent a bonus code that does not exist. We will not publish a payout figure we have not verified against a public leaderboard. The editorial promise is plain: the content is verified, the reasoning is shown, the misses are logged.

The next step

If you want to keep reading, the fantasy cricket reading order is the most useful starting point. If you want to play, the download path is the fastest one. The free practice contests are open all year and do not require a deposit.

How to reach the editorial desk

The editorial desk can be reached at [email protected]. The email goes to a real person on the desk, not to a generic inbox. We answer within two working days. The email is for editorial feedback, fact corrections, story tips, and partnership enquiries. The email is not for account-specific issues; for account issues, contact the customer care team on the customer care page.

How to reach the platform

The platform can be reached through the in-app support chat, the support email, and the official social channels. The contact list is on the customer care page. The platform’s support team is the right channel for account issues, KYC issues, withdrawal issues, and contest issues. The platform’s support team is not the right channel for editorial feedback.

The social channels we monitor

The editorial desk monitors the official social channels listed on the footer of every page. The social channels are: the official X (Twitter) account, the official Instagram account, the official Facebook page, the official YouTube channel, and the official LinkedIn page. The editorial desk does not have access to the platform’s private social media accounts.

The response time we hold ourselves to

The editorial desk holds itself to a two-working-day response time on editorial emails. The desk holds itself to a five-working-day response time on fact corrections. The desk holds itself to a ten-working-day response time on story tips that require original reporting. The desk does not guarantee a response on partnership enquiries; the partnership pipeline is managed separately.

The story tips, in detail

The story tips are the most useful kind of contact we receive. The story tips we have acted on include: a reader who spotted a typo in a published piece, a reader who pointed out an inconsistency in a points matrix, a reader who shared a verified payout proof, and a reader who flagged a state-level gaming act change. The story tips are not for breaking news; the story tips are for the small details that make the editorial coverage better. The contact for story tips is [email protected].

The fact corrections, in detail

The fact corrections are the most important kind of contact we receive. The fact corrections we have acted on include: a reader who pointed out a mislabelled venue, a reader who pointed out a mislabelled captain, a reader who pointed out a mislabelled date, and a reader who pointed out a mislabelled team. The fact corrections are not for opinions; the fact corrections are for verifiable errors. The contact for fact corrections is [email protected], with the subject line “Fact correction”.

The partnership enquiries, in detail

The partnership enquiries are for businesses and individuals who want to work with the editorial desk. The partnership enquiries we have acted on include: a co-marketing opportunity with a non-competing platform, a data-sharing opportunity with a cricket data provider, and a content-licensing opportunity with a publisher. The partnership enquiries are not for paid placements; the editorial desk does not run a paid-placement programme. The contact for partnership enquiries is [email protected], with the subject line “Partnership enquiry”.

The do-not-contact list, in detail

The do-not-contact list is for the kinds of contact the editorial desk does not handle. The list includes: account issues, KYC issues, withdrawal issues, contest issues, and tax issues. The list also includes: PR pitches that are not relevant to the editorial coverage, and partnership enquiries that are not for the editorial coverage. The list is published here to save the reader the time of sending an email that we cannot act on. The contact for the do-not-contact list is the customer care team, on the customer care page.

How the editorial desk keeps this guide accurate

The editorial desk re-verifies the content on this guide every week. The re-verification covers the source data, the platform’s published T&C, and the support team’s published workflow. If any of the three changes, the page is updated within an hour. The date at the bottom of the guide is the last refresh; the changelog at the bottom of the guide records every substantive change. The desk does not publish a page that fails the re-verification; the guide is taken down or rewritten until it passes.

The editorial desk uses a four-step re-verification process. Step one: the source data is checked against the public database. Step two: the platform’s T&C is checked against the platform’s own published version. Step three: the support team’s published workflow is checked against the support team’s most recent email or chat response. Step four: the editorial content is checked against the three sources. The four steps are the minimum; the desk does not skip a step.

What to do if you spot an error

If you spot an error on this guide, send a one-line email to [email protected] with the subject line “Fact correction”. The desk will verify the error against the source data and will publish a correction within 24 hours. The correction is logged in the changelog at the bottom of the guide, and is communicated through the in-app notification and the support email. The desk takes fact corrections seriously; the corrections are the most important kind of contact the desk receives.

If the error is a typo, the desk will fix the typo within 24 hours. If the error is a mislabelled venue, a mislabelled captain, a mislabelled date, or a mislabelled team, the desk will fix the mislabelling within 24 hours. If the error is a structural issue with the editorial content, the desk will rewrite the relevant section within 48 hours. The desk does not publish a correction that introduces a new error; the correction is verified against the source data before it is published.

How the desk handles commercial relationships

LeagueX carries affiliate links to the platform’s own app. The affiliate links are clearly labelled, and the editorial coverage is independent of the affiliate revenue. The desk does not run sponsored content, does not run a paid-placement programme, and does not accept payment for editorial coverage. The full disclosure is on the responsible play page. The desk’s commercial relationships are limited to the affiliate programme; the desk does not have any other commercial relationships with the platform or with any other party.

The desk’s editorial standards are independent of the affiliate programme. The standards are: the sources are cited, the reasoning is shown, the misses are logged, the commercial relationships are disclosed, and the corrections are published. The five standards are the basis of the editorial coverage; the desk does not publish a piece that fails any of the five standards. The standards are the same across every chapter and every article on the site.

The five editorial standards, in detail

Standard one: the sources are cited. Every fact, every figure, every number on the desk is traced to a public source. The source is cited in the text, in the changelog, and in the verification log. The desk does not publish a fact that cannot be traced to a public source. Standard two: the reasoning is shown. Every prediction, every shortlist, every captaincy call is published with the reasoning that produced it. The reasoning is shown in full, not summarised. Standard three: the misses are logged. Every prediction, every shortlist, every captaincy call is logged, and the misses are published at the end of the season. The misses are the most important data point on the desk.

Standard four: the commercial relationships are disclosed. The desk discloses every commercial relationship that affects the editorial coverage. The disclosure is on the responsible play page and on the about page. The disclosure is updated within an hour of any change in the commercial relationships. Standard five: the corrections are published. Every fact correction is published within 24 hours, and is logged in the changelog at the bottom of the relevant page. The corrections are the most important contact the desk receives; the desk treats the corrections as a quality check on the editorial coverage.

What to read next

If you want to keep reading, the fantasy cricket reading order is the most useful starting point. The reading order covers the rules, the captaincy math, the points system, the contest formats, the toss and pitch reading, and the withdrawal walkthrough. The reading order is designed for new and returning players, and is updated weekly. If you want to play, the download path is the fastest one. The free practice contests are open all year and do not require a deposit. The editorial calendar is on the same URL every week.

If you have a specific question, the contact page goes to a real person on the desk. The desk answers within two working days. The contact list for the platform’s support team is on the customer care page. The desk does not have access to the platform’s support channels; the desk and the support team are independent. The editorial coverage is independent of the platform; the desk does not promote a platform it would not play on itself.